Privacy Policy

General

Monaghan Medical Corporation and its affiliates (“Monaghan”) are committed to protecting the privacy of Personal Information collected by us and under our possession or control.

This Privacy Policy applies to our collection, use and disclosure of Personal Information received from you through our website, (https://www.monaghanmed.com/), including any other website maintained and controlled by us, or other communication means as identified in this Privacy Policy (collectively the “Services”).

By accessing, browsing or using the Services, you confirm that you have read, understand and agree to the terms of this Privacy Policy.
As used in this Privacy Policy, the terms “we”, “us” and “our” means Monaghan Medical Corporation, together with its affiliates.

Personal Information

As used in this policy, “Personal Information” means information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual, and as otherwise defined by applicable law.

Collection

Information You Manually Provide. We collect the information you manually provide (using your keyboard, mouse, assistive technologies, or touchpad) when you use the Services. For example, we collect the information you submit when you register with the Services or contact us with questions. Some of the information you manually provide may be Personal Information, such as your personal identifiers including your name and contact information (e.g., email address).

Information Sent to Us by Your Web Browser. We collect information that is sent to us automatically by your web browser or mobile device. This information typically includes your IP address, the identity of your Internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. The information we receive may depend on your browser or device settings.

Generally, we use this information in the aggregate to help us improve the Services and make it more compatible with the technology used by our visitors. However, we may combine it with other information in an attempt to identify you or we may combine it with information that does identify you. We may also review our server logs for security purposes—for example, to detect intrusions into our network-and we might share our server logs, which contain visitors’ IP addresses, with the appropriate investigative authorities who could use that information to trace and identify you.

Information Collected by Cookies and Other Technologies. We use cookies, in accordance with our Cookie Policy, and other technologies to collect information and support certain features of the Services. For example, we may use these technologies to:

collect information about the ways visitors use the Services, such as which pages they visit, which links they use, and how long they stay on each page;
support the features and functionality of the Services, for example, to save you the trouble of re-entering information or to prompt the settings you established on previous visits;
personalize your experience when you use the Services; and
improve our marketing efforts, including through use of targeted advertising.

The information we collect using cookies and similar technologies is not, in and of itself, personally identifiable, but we may link it to Personal Information that you provide.

For example, we use Google Analytics, a web analytics tool that helps us understand how visitors engage with the Services. To learn more about how Google uses information from sites or apps that use its services, please visit https://policies.google.com/technologies/partner-sites.

You have the right to request access to the personal data we may hold about you and to request correction, deletion, or restriction of that data, where applicable. For more information or to exercise your privacy rights, please contact us using the details provided in the Contact Us section of this notice.

Other third parties may also deliver cookies to your computer for the purpose of tracking your online behaviors across nonaffiliated websites and delivering targeted advertisements either on the Services or on other websites. Most browsers automatically accept cookies, but you may manually modify or disable the cookie acceptance function on your browser. For more information on modifying or disabling cookies, go to the “help” menu on your browser or to www.networkadvertising.org/choices/ or www.youronlinechoices.com. Please note that while our Services may still be viewed if you choose to disable cookies, certain aspects of the Services may not fully function as intended.

Consent

By using our website, you consent to our collection, use, and disclosure of your Personal Information as set out in this Privacy Policy.

Identifying Purpose

We identify the purpose for which the Personal Information is collected before or at the time of collection.

Generally, we collect Personal Information when:

you register/subscribe to become a member of our mailing/ e-mailing list;
you request information or materials through our website;
you participate in online surveys;
you submit questions or comments to us.

Generally, we collect Personal Information for the following purposes:

to process, fulfill and follow up on information requests;
to communicate with you to develop, enhance, market or provide products and services;
to better understand your needs and preferences;
to meet legal or regulatory requirements, including to protect or defend a legal interest; or
for any other purpose we may indicate to you from time to time to which you have provided your consent or as identified in this Privacy Policy.

Purposes For Collection

Monaghan generally collects, uses, or discloses your Personal Information for the following purposes:

To Establish and Maintain Contractual Relationships With Our Clients and Customers, and to Receive Services From our Service Providers:

To establish relationships with new clients;
To fulfill our obligations to current clients; and
To contact clients regarding issues with the Services and business communications, including technical notices, updates, security alerts, and administrative messages.

To Comply With Our Legal Obligations:

To demonstrate our compliance with applicable privacy and data security law;
To comply with incident monitoring, reporting, assessment, and notification requirements; and
To comply with other applicable criminal and civil law and regulatory requirements under applicable federal, state, and international law.

To Provide and Improve the Services:

To provide customer service and support;
To communicate with you, including responding to your comments, questions, and requests; and
To enable individuals to access and use our Services.
To administer, operate, maintain, and secure our Services;
To monitor and analyze trends, usage, and activities in connection with our Services and to conduct our business activities;
To investigate and prevent fraudulent transactions, unauthorized access to our Services, and other illegal activities;
To maintain and improve our cybersecurity program and our awareness of evolving threats;
To investigate and respond to cybersecurity and privacy incidents;
To verify compliance with our internal policies and procedures;
For accounting, recordkeeping, backup, and administrative purposes;
To customize and improve the content of our communications, and to develop, improve and optimize the performance of our Services;
To provide information and education;
To receive information and feedback, including from employees, about our Services;
To provide, operate, maintain, improve, personalize, and promote our business activities;
To ensure the safety and security of our clients, employees, events, and premises; and
To market our Services (first-party marketing only).

To the greatest extent possible, we will use aggregated, deidentified, or otherwise anonymized data to accomplish these purposes.

Information Disclosure

Except to the extent necessary to fulfill our business obligations, to accomplish one of the purposes described in this Privacy Statement, or in response to your express instructions, we do not sell, transfer, or otherwise disclose Personal Information that we collect from or about you. However, we do disclose your Personal Information in the following ways:

With Your Express Consent: We will share your Personal Information with companies, organizations, or individuals outside of Monaghan when we have obtained your prior express consent or when you have asked us, in writing, to do so.

With Our Service Providers, Business Partners, Professional Advisors and Others to Accomplish Our Business Purposes as Stated in this Privacy Statement: We may share your information with our service providers and other third parties who perform services on our behalf, such as infrastructure, analytics, marketing, legal, accounting, and email services, and to provide support and connectivity. To the extent legally required, such third parties will be contractually obligated to limit their use of such information to the purposes for which we have transferred such Personal Information.

When Necessary to Comply with Laws and Law Enforcement Requests or Otherwise to Protect Monaghan, Its Clients, and Individuals: We may disclose your information (including your Personal Information) to a third party if:

We believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request;
To enforce our agreements, policies, and terms of service;
To protect the security or integrity of the Services, including responding to a suspected or actual cybersecurity incident;
To respond to a suspected or actual incident involving Personal Information for which we have direct or indirect responsibility;
To protect the property, rights, and safety of Monaghan, our clients, or the public;
To prevent harm or illegal activities;
To respond to an emergency that we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person; or
To investigate and defend ourselves against any third-party claims or

As the Result of a Business Transition: We may also share or transfer your information (including your Personal Information) in connection with, or during negotiations of, any merger, sale of our assets, financing, or acquisition of all or a portion of our business to another entity. We will take reasonable steps to assure that any other entity involved continues to comply with the terms of this Privacy Statement. We will notify you of such a change in ownership or transfer of assets, to the extent we are able to do so, by posting a notice on our Services.

Consent

Where legally required, we will obtain your consent to collect, use or disclose your Personal Information before or at the time of collection.

We limit the collection of Personal Information to those details that are necessary for the purposes identified.

Children

We do not knowingly collect any information from children younger than the age of thirteen (13). We will delete any information collected that we later determine to be from a user younger than the age of thirteen (13). If you are a parent or guardian of a child under the age of thirteen (13) and believe he or she has disclosed information to us, please contact us at the address below.

External Websites

For your convenience, our website may contain links to third party websites. You should review the privacy policy of these third-party websites as their privacy policy may differ from ours and we do not control those third-party websites or their privacy practices.

We are not responsible for the privacy practices of other websites, and we do not endorse or make any representations regarding third-party websites.

“Do not Track” and Third Party Use

We do honor “do not track” signals and do not track, use cookies, or use advertising when a “do not track” mechanism is in place.

We do not authorize third parties to collect your Personal Information for their own advertising purposes through advertising technologies on our website. However, we do use third-party analytics tools, such as Google Analytics, and UserMaven, strictly for website analytics and improvement, as described.

Data Sale and Retention

We do not sell or share your Personal Information as such terms are defined by applicable law.

We retain Personal Information for as long as it is required for the identified purpose or as otherwise required by law.

Accuracy

We keep Personal Information we collect as accurate, complete and up-to-date as possible to fulfill the purposes for which it is collected. If you notice that any information we maintain is out of date, please contact us to enable us to update such information.

Safeguards & Security

We implement reasonable technical, organizational, and administrative safeguards designed to protect the Personal Information we collect.

However, please keep in mind that no method of transmission over the internet is entirely secure and we therefore cannot guarantee the absolute security of your Personal Information. Please also note that you remain responsible for the security of your devices and passwords.

Openness

Upon request via postal mail, we may provide you with a summary of your Personal Information that is in our possession or control at the time you submit your request so that you can verify its accuracy and completeness.

Unless prohibited by law, we reserve the right to deny you access to your Personal Information. For example, we may deny you access if you cannot provide us with reasonable assurance that the information is your Personal Information or if the frequency of access requests is excessive or if you fail to follow our standard procedures.

If you become aware of any inaccuracy or incompleteness to your Personal Information in our possession or control, please notify us by e-mail or mail as provided on this page.

Changes to Privacy Policy

From time to time, we may have to make changes to the Privacy Policy. We reserve the right to make changes without prior notification. Such changes will become effective upon publication.

Please browse through this page each time you visit our website to keep track of any changes. The changes will only affect Personal Information provided after the change comes into effect.

Still Have Questions

You may direct any questions or concerns regarding the use or disclosure of your information, or any other matter related to this Privacy Policy to:
Monaghan Medical Corporation
153 Industrial Blvd
Plattsburgh, NY 12901
(800) 833-9653
privacy@monaghanmed.com

Additional Information for California Residents

Individuals who are residents of California have certain additional rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act and accompanying regulations (collectively, the “CCPA”).

This section of the Privacy Notice describes the Personal Information Monaghan collects or processes about California residents in connection with the Services, how Monaghan uses, discloses, and protects that Personal Information, and what your rights are concerning your Personal Information that Monaghan collects or processes.

Personal Information We Collect and Disclose, and For What Purpose
In the past 12 months, we have collected the Personal Information discussed above in the section titled “Collection.” Additionally, in the past 12 months, we have disclosed the above information with the following categories of third parties for a business purpose:

Category of Personal Information:

Categories of Third Parties to whom the information is disclosed for Operational Business Purposes:

Business Purpose for Disclosure:

Personal Identifiers: Information such as your name; username; email address; telephone number; IP-address; business Personal Information, such as job title, company name, business email address, and any other information you may choose to share.

Affiliates; Service Providers; Professional Advisors; Business Partners.

To provide the services.

Internet or other network activity information: Information regarding your interaction with the Services and other applications such as analytics information; log data; cookies; precise geolocation information; links you use or web pages you visit; other applications; browser type; internet service provider (ISP); cookies; and mobile device information including device identifier or other information.

Affiliates; Service Providers; Professional Advisors; Legal Authorities, Government Agencies, and Regulators.

To ensure compliance with company policies; to create and maintain cybersecurity controls; to ensure compliance with legal obligations.

Sensitive Personal Information We Collect and Disclose, and For What Purposes
Please note that we do not collect Sensitive Personal Information as the term is defined by the CCPA.

Opt-out Preference Signals
In addition to the privacy controls described above, Monaghan recognizes Global Privacy Control signals where legally required. A Global Privacy Control (“GPC”) is a browser setting that a user can set in order to send a signal to each website visited regarding the user’s privacy preferences, such as not to share or sell user’s Personal Information. If your browser or browser extension has GPC enabled, the Services will automatically recognize that signal and opt you out of the sale of your Personal Information. For more information about GPC and how to implement GPC opt-out preference signals, please visit Global Privacy Control.

We use third-party services such as YouTube to embed videos. While we take steps to limit tracking (e.g., using youtube-nocookie.com and cookie-blocking tools), these services may still collect data or set cookies when you interact with embedded content, even if you have opted out of cookies or enabled Global Privacy Control or Do Not Track signals.

Your Rights as a California Resident
Under California law, individuals who are California residents have specific rights regarding their Personal Information. These rights are subject to certain exceptions. When required, we will respond to most requests within 45 days unless it is reasonably necessary to extend the response time.

Right to Disclosure of Information

You have the right to request that we disclose certain information regarding our practices with respect to Personal Information. If you submit a valid and verifiable request and we confirm your identity and/or authority to make the request, we will disclose to you any of the following at your direction:

The categories of Personal Information we have collected about you in the last 12 months;
The categories of sources for the Personal Information have collected about you in the last 12 months;
Our business or commercial purpose for collecting that Personal Information;
The categories of third parties to whom we disclose that Personal Information; and
The specific pieces of Personal Information we have collected about you.

Delivery may take place electronically or by mail. We are not required to provide Personal Information to you more than twice in a 12-month period.

Requests to Delete

You have the right to request that businesses delete any Personal Information collected about you. Upon receiving a verified request to delete your Personal Information, we will do so unless otherwise authorized by law.

The Right to Opt-out of the Sale or Sharing of your Personal Information

You have a right to opt-out of the sale or sharing of your Personal Information as such terms are defined by the CCPA. However, we do not sell or share your Personal Information.

The Right to Non-Discrimination

You have a right not to receive discriminatory treatment for the exercise of your California privacy rights.

Right to Correct Inaccurate Information

You have the right to request that we correct any inaccurate Personal Information about you, considering the nature of the Personal Information and the purposes of the processing of the Personal Information. Upon a receiving such a request, we will use commercially reasonable efforts to correct the inaccurate Personal Information.

Verifiable Requests

We will acknowledge the receipt of requests to know or requests to delete your information free of charge, within 10 business days. You may submit requests via the mechanisms given below.

In order to protect your privacy and the security of your information, we may verify your request by asking you to provide additional information about yourself for us to match against our records.

We will respond to your request within 45 calendar days of receipt, after we have successfully verified your identity.

You may submit a request via privacy@monaghanmed.com, call us at 1-800-833-9653 or by mail to:

Monaghan Medical Corporation
153 Industrial Blvd
Plattsburgh, NY 12901

Your Rights under California’s Shine the Light Act

We do not intentionally disclose Personal Information to third parties for their direct marketing purposes. However, our use of certain analytics services, such as Microsoft Clarity, may result in third parties collecting data about your interactions with our website. Microsoft may use this data for its own purposes, including advertising and service improvement, as described in the Microsoft Clarity section and Microsoft’s Privacy Statement.

Authorized Agents

You may designate an authorized agent to make requests on your behalf. To the extent legally permitted, we require you to provide an authorized agent with written permission to submit a request on your behalf, and we may require that you verify your identity directly. Alternatively, an authorized agent that has been provided power of attorney pursuant to Probate Code sections 4000-4465 may submit a request on your behalf.

Last Updated: June 2025